User Data Deletion

How to Request Deletion

To request deletion of your account data, project data, instant messaging data, or data received from Facebook Login or Google APIs, email us at contact@science.construction with the subject line User Data Deletion Request.

Please include enough information for us to identify your account, such as:

• Your account email address, if you created an account
• The name you used with Facebook Login, if applicable
• The phone number, user handle, or messaging channel you used to contact us, if applicable
• The product or website where you signed in
• A short statement confirming that you want your data deleted

What We Delete

After verifying your request, we will delete or anonymize personal data associated with your account, including where applicable:

• Account profile information
• Facebook Login identifiers and linked authentication data
• Connected Gmail identifiers, authorization tokens, stored sender and recipient details, subject lines, dates, short message snippets, and derived quote or project-tracking information
• Instant messaging phone numbers or user handles, profile names, message contents, attachments, message IDs, and conversation records associated with your identity
• Uploaded project files, drawings, and documents
• AI analysis results, estimates, and generated reports associated with your account
• Support requests or feedback tied to your identity, unless retention is legally required

Processing Time

We aim to acknowledge deletion requests within 7 days and complete verified deletion requests within 30 days, unless a longer period is required by law, security needs, payment record requirements, fraud prevention, dispute resolution, or backup retention cycles.

Data We May Retain

Some information may be retained where necessary to comply with legal obligations, maintain security, prevent fraud or abuse, resolve disputes, enforce agreements, or keep transaction and audit records. Where retained data is no longer needed to identify you, we will anonymize it when practical.

Questions

If you have questions about this process, contact us at contact@science.construction.